Last updated: September 30, 2026

Thank you for purchasing from Digital Crazo, operated by Franklyns.

As our products are primarily digital products that can be downloaded or accessed electronically, our refund and cancellation policy is as follows.

1. Digital Products

All products sold through Digital Crazo are digital products unless specifically stated otherwise.

Because digital products can be accessed, downloaded, copied or used immediately after purchase, all purchases are generally non-refundable once the product has been successfully delivered or made available for download.

2. Before Purchasing

Please review the product description, features, compatibility information and other available details before completing your purchase.

If you have any questions about a product before purchasing, you can contact us at:

info@digitalcrazo.site

We will be happy to provide clarification where possible.

3. Failed or Incomplete Delivery

If you have successfully completed payment but:

• The download link is not provided
• The purchased product is not accessible
• The download is corrupted or technically defective
• You receive a product different from the one purchased

please contact us at info@digitalcrazo.site.

We will investigate the issue and, where appropriate, provide the correct product, a replacement download or another suitable resolution.

4. Duplicate Payments

If you are charged more than once for the same order due to a payment or technical error, please contact us with the relevant payment/order details.

After verification, the duplicate payment may be refunded through the applicable payment method.

5. Unauthorized Transactions

If you believe that a transaction was made without your authorization, please contact us immediately at info@digitalcrazo.site.

We may request transaction details to investigate the matter.

6. Refund Requests

Refund requests, where applicable, will be reviewed on a case-by-case basis.

A refund may be considered where there is a verified technical issue, duplicate payment, incorrect delivery, or another circumstance where a refund is appropriate.

The final resolution will depend on the circumstances of the transaction and the applicable laws and regulations.

7. Refund Processing

Where a refund is approved, it will generally be processed through the original payment method used for the purchase.

The time taken for the refund to appear in your account may depend on the payment gateway, bank or financial institution.

8. Cancellation

Once a digital product has been delivered or made available for download, cancellation may not be possible.

If you need to request cancellation before delivery, contact us as soon as possible at info@digitalcrazo.site.

9. Contact Us

For refund, cancellation or delivery-related questions, please contact:

Franklyns
Digital Crazo
Email: info@digitalcrazo.site
Website: digitalcrazo.site

Note: This policy is intended for digital products. If a particular product has its own refund terms displayed on its product page, those terms may also apply.